Privacy Policy

Addy Psychotherapy, operated by Joseph Addy, MDiv, RP (Qualifying), CSAT, EMDR (CRPO #16253), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit addypsychotherapy.com or use our services.

Information We Collect

We may collect the following types of information through our website and services:

Contact Form Submissions

When you submit our contact form, we collect your name, email address, phone number, and message. This information is processed through Formspree, a third-party form processing service.

Newsletter Signups

If you subscribe to our newsletter, we collect your email address. Newsletter signups are processed through Formspree.

Self-Assessment Responses

Responses to self-assessment tools on our website are stored client-side only (in your browser). We do not store your assessment responses on our servers. If you voluntarily provide your email address to receive your results, that email is processed separately.

Booking Information

Session booking is handled through Jane App (addypsychotherapy.janeapp.com), a third-party practice management platform. Information you provide through Jane App is subject to their privacy policy and terms of service.

Website Analytics

We use Google Analytics to collect anonymized usage data about how visitors interact with our website. This includes information such as pages visited, time spent on the site, referring URLs, and general geographic location. This data is collected through cookies and is used solely to improve our website and services.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries submitted through the contact form
• To send newsletter updates if you have subscribed
• To improve our website, content, and services based on usage patterns
• To provide self-assessment results based on your responses

Third-Party Services

We use the following third-party services to operate our website and practice. Each service has its own privacy policy governing how your information is handled:

• Formspree for processing contact form submissions and newsletter signups
• Jane App for session booking and practice management
• Google Analytics for website usage analytics
• Vercel for website hosting

We encourage you to review the privacy policies of these services to understand how your data may be processed by them.

Personal Health Information (PHI)

Clinical records and personal health information collected during the course of therapy are governed by the Personal Health Information Protection Act (PHIPA) of Ontario.

• All clinical records are kept secure and confidential in accordance with PHIPA and the standards of the College of Registered Psychotherapists of Ontario (CRPO)
• Records are retained in accordance with CRPO guidelines
• Clinical records are not stored on this website. They are maintained separately through secure systems used in clinical practice

Cookies

Our website uses cookies from Google Analytics to track website usage and improve our services. These cookies collect anonymized data about how you interact with our site.

We do not use advertising cookies or tracking cookies for marketing purposes. You can disable cookies at any time through your browser settings. Please note that disabling cookies may affect certain features of the website.

Data Security

We take reasonable measures to protect the personal information you provide to us. Our website is served over HTTPS to encrypt data in transit. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate personal information
• Request deletion of your personal information, subject to legal and regulatory requirements
• Withdraw your consent for the collection, use, or disclosure of your personal information at any time

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

We do not knowingly collect personal information from children under 16 without parental or guardian consent. If you believe that a child under 16 has provided us with personal information without appropriate consent, please contact us and we will take steps to remove that information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have questions or concerns about this Privacy Policy or how your personal information is handled, please contact us.